Support

We’re here to help you install, configure, and run Bunk Shipments.

Use email for account-specific questions. For general setup, start with Getting Started and the Documentation hub—many answers are already there.

Support email

What to expect

We typically reply within 1–2 business days. Include your myshopify domain, a clear description of the problem, and when it happened.

Bug reports

Tell us what you expected, what you saw instead, and any order numbers or screenshots that help. Do not send carrier passwords or API secrets.

Feature requests

Describe the workflow you need and how often it comes up. We review requests against the product roadmap and cannot promise every idea will ship.

Documentation